This question is highly personal and will vary from person to person. We recommend that you start with the lowest available level of nicotine and ‘calibrate’ towards your own personal needs by trying out different nicotine levels.

We have a strength calculator on every product page to help you.

Most orders made before 15:00 Monday to Friday will be shipped the same day.

We ensure that all orders are shipped within two working days, Monday - Friday, of the purchase date. If an order is placed after 15:00 Friday, it might not be shipped until the following Monday as we are closed during weekends and bank holidays. We recommend taking advantage of the Royal Mail - Next Day Delivery shipping option.

There is no right or wrong answer to this question. Whichever flavours you like! What we’ve learnt from our own quitting journey is that always having a variety of flavours available is helpful towards quitting smoking / vaping for good. Switching between flavours allowed us to always get enjoyment from our pouches, we have flavour categories within product filters to help with this process.

You place the pouch between your gums and your lips inside your mouth. Some prefer the upper lip, others the lower. See what works best for you. Once the pouch is in place, the saliva in your mouth will activate the nicotine and flavours and release them into your bloodstream through your gums and lips. The nicotine and flavours are designed to be released evenly over 40-60 minutes, after which you discard the pouch.